If you have a fire or water emergency, please call us now at (978) 454-7577

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Fire & Water - Cleanup & Restoration

Too much snow on a roof.

Ice Dams

We were called to a restaurant for water leaking from the ceiling. Our evaluation utilized thermal camera and visual inspection above the suspended ceiling tiles. We did not find any burst pipes. The owner discussed the snow built up on the roof. Upon inspection of the roof we found a sloped roof intersecting a flat roof the seam was loose with 3’-4’ high drifts.  They could not find a roofer or anyone to remove the snow. SERVPRO of Lowell hand shoveled the roof. Once the roof was exposed the seam was lifted in several areas resulting in water migration.  A temporary repair was conducted we began our interior services.

When you restoration service SERVPRO of Lowell makes it “Like it never even happened.”