Recent Why SERVPRO Posts

Call on SERVPRO for Your Restoration Needs

8/8/2022 (Permalink)

a group of employees with restoration tools walking away from SERVPRO van No matter what type of disaster you face, SERVPRO of Lowell is only a phone call away.

As a locally owned and managed SERVPRO location, we recognize the challenges business owners tackle regularly. When running a successful business, there are a variety of problems you can run into, and one of the worst obstacles you’ll face is a disaster that halts productivity.

While you can’t predict and most likely cannot prevent an actual disaster, you can prepare your organization for one.

Aside from the destruction that businesses may face, we acknowledge the damage that homeowners may suffer as well. Picking up the pieces after a disaster can be overwhelming, no matter the extent of damage your home or business has suffered.

To better prepare your family to handle a disaster, you should develop an emergency plan as well. Making an emergency plan starts with knowing the types of disasters that might affect our area.

The American Red Cross has created an amazing tool that collects data from resources around the nation to assist you in preparing for any calamity. There are Red Cross locations throughout the Massachusetts area that can help your Lowell household be prepared for any emergency!

Whether you own a company or own a house or both, you’ll undoubtedly face the effects of destruction at some point. In any case, the restoration process needs to begin immediately to prevent any more damage. Here’s why we are the team to turn to:

Why Choose SERVPRO?

We recognize every scenario is unique. While disaster events that require restoration happen all the time in the United States, every situation is completely different.

For example, over 14 million homes are at risk of flooding yearly, but the destruction inflicted to each property will be varied.

This is why our team of professionals is trained and certified to handle any size damage so that you can feel safe in your decision to choose us for your home or business restoration. We will inspect the distinct factors of your unique situation to come up with an effective solution.

We are here for you 24 hours a day. When it comes to property damage, the most crucial thing to know is that a rapid response is extremely necessary. This is important not only to return your home or business to its previous condition but also to keep the destruction from getting any worse.

When water infiltrates your property, it can lead to damage to furniture, fabrics and paint. And when this water is left untreated for a long period, mold and mildew can begin to grow and compromise your home’s infrastructure. That’s why our team offers 24-hour emergency services all days of the year.

We deliver more than just damage repair. In addition to repairing the damage caused by a disaster, we handle every part of the procedure.

Our team can help you pack things up to prevent further destruction, and we can work closely with your insurance agent to make the claims process stress-free. Our goal is to provide you and your family with our assistance in any way possible throughout your home or business’ recovery process to make it a lot easier on you!

No matter the type of disaster, your local professionals at SERVPRO of Lowell can take on any damage with years of experience and training. Our restoration experts use industry-leading tools and techniques that can quickly restore your property back to preloss condition as soon as possible.

When you suffer damage to your home or business, it’s important that you know who to call! Contact us today to get restoration started faster.

What Storm Warnings Can Mean For You And Your Home

7/12/2022 (Permalink)

a red and white severe weather alert sign If you suspect any damage to your home from a recent storm, call SERVPRO of Lowell.

There are many kinds of weather alerts, around 42 types to be exact. These are categorized into seven weather-related groups. When a storm is approaching, this might be a lot to take in!

Understanding what these warnings could mean for your safety can help you know what precautions to take and how soon you should take them. They can also help you secure your home if a storm is imminent.

Knowing about all the different types of weather emergencies is important, but being aware of what weather may hit Lowell is even more crucial.

How Alerts Are Issued

So, how do weather warnings get sent out to begin with? How can these forecasts be so accurate when they are merely predictions? There are many variables that play into why and when these alerts are issued.

The National Weather Service works to forecast weather conditions as accurately as possible as well as issue warnings as conditions develop. To make these warnings more location-specific, there are six regional offices all around the country that send out these alerts. Lowell’s alerts are sent from the Eastern Regions headquarters in Bohemia, New York, along with local offices nearby.

Forecasters and other workers at the NWS use various types of information to predict the weather, including satellites, weather balloons, seismic activity meters and even solar activity.

While this kind of information varies depending on the severity of a weather event, meteorologists’ main goal is to deliver as accurate a forecast as possible.

The Most Important Alerts to Understand

There’s a good chance you’ve received a weather advisory with the words “watch” or “warning” in it. This wording is used in almost all weather warnings, including those for thunderstorms, winter storms and tornadoes.

watch indicates a storm is being monitored and you should begin preparing for the worst-case scenario. Watches are typically sent to a wider area, while a warning is more precise and may only be issued to a county or city. A warning indicates that severe weather is on the way, and you should prepare yourself and your home immediately.

Being aware of what type of weather may impact our community can help you understand the warnings that may be issued to you during weather events. The Merrimack River, for example, runs through Lowell, and it can overflow and cause floods on occasion. When the conditions are right, flood warnings will be issued.

Protecting Your Home During a Storm

Knowing what a local weather alert means for your home can help you take steps to prepare for disasters, and there are many simple methods to do so around your property.

Clearing your gutters of debris and fastening any outdoor valuables are two ways you can prepare before weather conditions like floods and strong winds wreak havoc. Locate a shelter to take cover with necessary supplies, and in the event of an evacuation, know where you and your family can relocate.

After a storm, contact SERVPRO to repair any damage your home may have suffered. We can be there whenever you need us to restore as much of the damage as possible.

To keep you and your property safe, stay aware of the kinds of weather that may strike your neighborhood. Learn about the many notifications that may be issued for your property so you can best prepare for any weather that comes your way.

Experienced storm damage to your home or property? Contact us today for a quick response!

We Can Help You Be Prepared

3/28/2022 (Permalink)

a workspace and cubicle showing signs of water damage SERVPRO of Lowell are your local commercial restoration experts. Contact us today should you experience any damage.

When it comes to keeping a company operating smoothly, every little bit of support goes a long way. As company owner or manager, you are well aware that keeping things afloat takes every available hand. Significant delays or damages to commercial buildings could mean shutting the doors for good.

However, your retail space, manufacturing facility or rental property already comes equipped with a hidden assistant to aid with cleaning and restoration, and it’s right here in Lowell. SERVPRO is capable of serving a vast variety of company demands; it’s as if you have a hidden business partner overseeing an entire component of your organization’s success strategy.

Large loss recovery. Fires, hurricanes and flooding are among the major causes of financial loss for enterprises in the United States. They can cause a lot of damage, especially if they are not handled promptly. When you call SERVPRO, you can be confident that you are calling a highly qualified crew that is available 24 hours a day to deliver reliable emergency services and minimize your downtime and recovery time.

Emergency Ready Plan. Recovery begins even before the disaster strikes—that is, if your business is prepared. We can aid you in setting up the appropriate strategy for when the time comes. You may require an emergency chain of command, alternative meeting or work spaces, and temporary suppliers during a crisis, and we’ll have you set up for a simple button press to commence all of this.

Cleaning of All Kinds. We provide solutions for every scenario, from specialist cleaning services such as trauma site cleanup and safe biohazard removal to more common requirements such as carpet cleaning and upholstery restoration in high-traffic areas. We’ve been doing this a long time and have seen and cleaned everything.

Restoration Services. Storms cause flash floods. The interns might ignite a fire in the kitchen. A water pipe could rupture. All of these unpredictable situations require repair and cleaning, which SERVPRO excels in. From water removal to restoration, you can depend on us to restore the shine to your organization after a disaster.

Industry Specialization. We are equipped to help any organization, having spent decades understanding the ins and outs of each industry. We can assist you with any very particular or unusual cleaning and restoration demands your organization may have. In many circumstances, we may even enclose the workspace to avoid interfering with the routine activities of adjacent regions.

Whatever your recovery need may be, and whatever your commercial property may require, trust SERVPRO to get the job done. Contact us today to get started on an Emergency Ready Plan or find out how we can serve your business.

Have You Considered Disaster Preparedness?

2/28/2022 (Permalink)

SERVPRO employee standing in office next to a person reviewing plans If the day comes where your business is hit with disaster or emergency, you can rest assured SERVPRO of Lowell will be there to help.

It’s reasonable that you have a lot on your plate when you own a company. You have a full-time job as well as an infinite to-do list that follows you around at all times. It’s just a lot of work between recruitment, bookkeeping, inventory, advertising and so much more.

But all of your hard work might be in jeopardy if you are not prepared for the worst. To get to this point, you’ve put in a lot of time and effort, and you want to do everything possible to give your business the best chance of surviving a disaster.

A lot of times, it is impossible to get your company back up and running after a fire, hurricane or other tragedy. FEMA reports that 40% of small businesses shut down permanently after a disaster, with a large percentage of those that do reopen closing again within a year.

So, what can you do? The answer is to have a plan. Having a plan in place for what to do next if your organization is hit by a disaster incident might be the difference between survival and failure.

In fact, three-quarters of small businesses in the United States do not have a disaster plan in place. It’s only natural that businesses that are disaster-prepared have a higher chance of surviving.

SERVPRO of Lowell assists businesses in disaster preparedness by helping them create a customized Emergency Ready Plan that can be tailored to business objectives, location and industry. If you have a plan in place, you will be able to minimize interruption to business since you will know what to do in the event of a crisis.

On their own, disasters are difficult to cope with. Take advantage of your chance to prepare for a disaster before it occurs. We’re ready to assist you with your Emergency Ready Plan right now.

When your business is ready to prioritize planning and safety to prevent extended downtime, contact SERVPRO to get the Emergency Ready Plan underway from the folks who know all there is to know about disaster and recovery.

What Does “Full Service” Really Mean?

2/9/2022 (Permalink)

a green SERVPRO van parked in a warehouse full of equipment When you need cleanup and recovery of any kind, you can trust SERVPRO of Lowell to get the job done.

You know what it means when our big green truck show up to your favorite restaurant after it had a kitchen fire. It means our expert help has arrived.

Most know SERVPRO as a restoration company of some sort, and that’s not false—it’s not a complete picture of what we can really do.

We are a full-service restoration and reconstruction giant. Keep reading to understand exactly what we can do.

Water damage recovery. You found damage from a leak or a flood? Our experts will dry it up and restore it.

Fire damage recovery. Every 23 seconds, a fire occurs in the United States. That’s a lot of fires and the effects can be disastrous, but we’ve got all the skills it takes to help.

Mold removal. Mold develops very soon after water damage occurs, and it can get bad enough to threaten the structure of your home. You can endanger yourself and potentially cause the mold to spread if not treated properly—so let our pros in green handle it.

Storm recovery. Storms can cause devastating destruction. We have what it takes to get your home or business restored to “Like it never even happened” status from the day the storm hits to when you move back in.

Commercial needs. Businesses and commercial spaces of any kind have access to the same services we offer to homeowners, plus more.

General cleaning. We also offer cleaning services for your home or business. From your carpets to your upholstery and everything in between, we can clean it when you simply don’t have the time. We are here to give you the clean you deserve so you can live your life.

Specialty cleaning. From document restoration to duct cleaning to even biohazard cleanup, we offer it all. Seriously, if it can get dirty, we can clean it.

Construction. In the event that the worst happens and your space can’t be restored, you can trust SERVPRO to rebuild and restore whatever possible to its preloss condition. 

Add 24-hour service and an easy insurance process to all this, and the picture becomes clear—when you need cleanup and recovery of any kind, you can trust SERVPRO to get the job done

3 Things You’ll Want to Know About a Service Company

11/1/2021 (Permalink)

three green SERVPRO trucks lined up on a side street You can rest easy knowing you’ve got the trusted leader in the restoration industry on the other end of the line, SERVPRO of Lowell

Home repair is rarely something homeowners get excited about, because it typically means that something unfortunate has happened to catalyze the repair. The reality is that home ownership often comes with a ticking clock, counting down to some random event like a local flood or a grease fire that gets out of containment—something that means you’re going to need some restoration.

When that happens, you’ve got some decisions to make. What service company will you call, and how will you know they’ll get the job done and give your home the proper care?

When you’re considering anyone to make restorative repairs at home, ask these questions first.

Are They Legit?

Having an unfortunate incident at home, only to be ripped off by a less-than-savory contractor is adding insult to injury. Unfortunately, scammers often appear in areas hard-hit by disaster to take advantage of the need to find fast repair. They’ll offer “too good to be true” rates and estimates, take a deposit and then be gone with repairs that unacceptable, unfinished or just plain un-done.

When you call SERVPRO, you’re getting a company with a half-century’s reputation for honest work, reasonable estimates and excellent care. Homeowners continue to trust us because protecting our good name is one of our top priorities.

If that’s not enough, consider that no less than the PGA Tour counts on SERVPRO as a cleanup and recovery partner for their immaculate facilities and tour stops. That’s the level of care you can expect when you call us, too.

Will They Be There When I Need Help?

Nights, weekends, holidays—disasters happen during all of them, and when they do, you shouldn’t be left waiting for office hours to resume. That’s why SERVPRO has a team waiting right here, right now for around-the-clock emergency services.

When you call, we take action right away.

Where’s a Fleet When You Need One?

SERVPRO of Lowell is locally owned and operated, which means our elite team is both close and fast. But did you know that we’ve got backup?

If a widespread disaster requires a sudden surge of service, we send out a beacon and a host of SERVPRO professionals answer the call to assist you and your community. There’s no cleanup or recovery too large, and yet there’s no need so great that yours gets overlooked.

When you call SERVPRO, you can rest easy knowing you’ve got the trusted leader in the restoration industry on the other end of the line. When disaster hits home, contact us to get our local experts and nationwide network on your side.

How SERVPRO Can Help Your Insurance Agent

9/8/2021 (Permalink)

How SERVPRO Can Help Your Insurance Agent

After a disaster at your Lowell MA business , you may contact your insurance adjuster to file a claim and figure out the next steps for restoration. In many cases, your agent may have a preferred restoration vendor such as SERVPRO they recommend for a variety of reasons. In addition to being certified professionals, a preferred restoration team may also be able to help your insurance agent in a number of ways.

1. Damage Assessment

One important aspect of an insurance claim is a damage assessment. In many cases a restoration service may have to do this as well, so choosing a preferred provider allows the restoration professionals to perform the assessment they need to create a repair plan, and then share this information with your insurance provider.

2. Electronic Inventory System

Your insurance adjuster may also recommend a local SERVPRO as they offer the use of an electronic inventory system. This system can be accessed remotely and can store files needed for the insurance claim. This can allow all the information to be kept in a single location making it easy for your agent to access what they need as they work on your claim.

3. Item Cleaning Services

Another service your professional restoration team may be able to offer is item cleaning. This means that they can possibly clean and restore many of the company items that may have been damaged. Each item will require a different cleaning solution depending on size, material, and if the item is mechanical or electrical in nature. A restoration service may even be able to repair documentation. This can be helpful to your agent because it allows them to recommend a single team to work with rather than several.

Your insurance adjuster may recommend a preferred restoration service such as SERVPRO for a number of reasons. These can include the team’s ability to help with damage assessment, as well as their ability to offer an electronic inventory service and item cleaning. If you have further questions a professional can help.

How You Can Eliminate the Smell of Cigarette Smoke From Your Home

9/7/2021 (Permalink)

A smoking cigarette in someones hand If you’re struggling to get rid of cigarette smoke smell, consult SERVPRO of Lowell for help.

How To Get Rid Of The Cigarette Smoke Smell In Your House

If you’re a non-smoker, if you’re trying desperately to quit, there are few worse odors than the smell of lingering cigarette smoke. Whether you used to the smell of smoke and the smell is strong in your Lowell, MA home, or whether you’ve never smoked but you just moved into a home where smokers once lived, you want to do everything you can to get rid of the strong stench. Simply opening the windows or spraying an air freshener won’t do the trick. You need something heavy duty such home deodorization efforts.

Eliminate the Sources

The smell of cigarettes can hang around your home for years, so even if you’ve never smoked a day in your life, it doesn’t mean previous owners’ habits can’t affect you. However, if you once were a smoker or recently stopped the habit, you need to get rid of anything that produced the smell. These include:

  • Cigarette butts
  • Ends of cigars
  • Ashtrays

Try Some Home Remedies

Home deodorization techniques can be effective, especially if you use them as soon as you detect a smell and if you repeat the steps as necessary. One of the most basic tricks is to sprinkle baking soda on the affected areas. This will probably include your carpet and furniture. The baking soda will absorb the smell. You can then vacuum the baking soda. Another option is to use charcoal, which also absorbs strong smells. If these don’t work, try using hydrogen peroxide in the smelly areas of your home.

Use the Right Equipment

When you use these remedies, make sure you wear disposable gloves and clothing that covers your arms and legs. It will also help to place a fan in the area.

It may surprise you how effective these home deodorization techniques may be. If you’re still struggling to get rid of the smells, consult an expert home restoration technician for help.

Pawtucketville’s Trusted Expert in the Recovery Industry

8/13/2021 (Permalink)

damaged furniture and other home items sitting outside of red brick house When you are dealing with any damage, immediate action is crucial. SERVPRO of Lowell is your local restoration expert

You deserve an award.

As a home or business owner, you’re constantly playing any number of leading parts, from executive chef to chauffeur, from design consultant to social media manager. It’s the role of a lifetime, and you’re pulling it off well.

But we’re willing to bet you’re not ready to tackle a full-blown recovery effort after a fire or natural disaster.

When that kind of crisis takes over, you need specialized help from someone you trust. That’s when you call on us.

We’re Always Ready and Faster to Any Size Disaster

Disaster doesn’t wait for you to be ready, and we don’t wait until it happens to get ready. We’re prepared to move out right now, or whenever a crisis should call.

Any time you have to wait for a service company means more mold, thicker smoke smell or more sopping furniture. A rapid response makes all the difference, and having a SERVPRO franchise right here in Lowell gives you the amplified power of having a local, mobile team backed by the resources and strength of a nationwide resource dynamo.

We’re Trained to Handle Residential and Commercial Services

Over our 50-plus years of experience, we’ve seen it all—and we’ve come to learn that homes and businesses need custom solutions to fit specific areas and situations. So when you call, you can rest assured we’ll find the right process to take care of your crisis.

We’ll Make It "Like it never even happened."

You can expect no less than total, expert service from beginning to end, with a finish so clean you’ll have to remind yourself that we were even on site in the first place.

We Offer the Services You Need in a Changing World

Disease prevention is at a premium for businesses, and we want you to be at the forefront of the next wave of customer care—that’s why we offer the Certified: SERVPRO Cleaned program.

Your business will be the safest in town, and your customers will know they’re valuable to you.

Regardless of why you need cleanup or disaster recovery, SERVPRO has the tools, the technicians and the training to get your situation under control. When you’re ready to get help from the best, get in touch with SERVPRO.

Your Land as a Passive Wildfire Defense

7/22/2021 (Permalink)

a gated long brown pebble driveway tucked next to a large brick home If your home is damaged by fire or any other reason, SERVPRO of Lowell is ready and able to repair any damage

Nothing frightens a homeowner more than the thought of seeing their property engulfed in a raging wildfire. While most home fires in Massachusetts are ignited by other things, wildfires are a more frequent occurrence than you might think. And they burn so hot and move so fast, it’s a small marvel that firefighters are able to stop them at all.

But there are methods you can employ to prevent and stop wildfires, the most important of which is being careful, which is far and away the best method of prevention, even though it still doesn’t happen often enough.

Let’s examine one of those methods today: It’s called “defensible space.”

What Is Defensible Space?

It’s not some new NASA missile thing. “Defensible space” is a series of buffer zones which surround your home and increase your chances of being protected from wildfire. Using the land around you wisely, removing fuel sources, and adding hard areas and materials that won’t burn all defend your home passively, before active help ever arrives.

Defensible space give you a chance to choke out a fire before it reaches your home by depriving it of fuel. If a fire can’t eat, it can’t grow. It also gives firefighters their best chance of stopping a wildfire before it gets to your house.

Why Defensible Space Matters

You probably think of wildfires as primarily a West Coast threat, but they can and do happen everywhere in the United States. In fact, there were over 59,000 wildfires across the country in 2020.

Even if we set aside California’s 10,000+ fires, there were still almost 1,000 fires per state on average in 2020, and no state got by without any at all.

Even Massachusetts had over 1,100 wildfires. And don’t look now, but 2021 is on pace to shatter last year’s mark—there have been 25% more fires this year so far.

It’s a good idea to set protections up to safeguard your home from wildfires, and using defensible space is a smart, practical way to protect what’s most precious.

If your home is damaged by fire of any sort, wild or not, SERVPRO is ready and able to repair the damage caused. Get in touch today to get the pros on your team.

The Cleaning Experts

10/2/2020 (Permalink)

SERVPRO of Lowell is Here to Help during this time of need

During this unprecedented time marked by the global pandemic of coronavirus, SERVPRO of Lowell wants to remind our customers we are specialists in cleaning services. As a professional team, we strictly adhere to the highest cleaning and sanitation standards derived by industry authorities.

Specialized Training

We are currently prepared to clean and disinfect homes or businesses according to protocols set forth by the Centers for Disease Control and Prevention. Our franchise has years of experience in dealing with biological contaminants, and our crews will clean well beyond the scope of work regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently not a product tested against this particular strain of the coronavirus, our franchise is following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your residence or business requires deep cleaning services, do not hesitate to contact us immediately.  

SERVPRO of Lowell 978-454-7577

Cleaning of your home or office.

10/2/2020 (Permalink)

Proper cleaning can help maintain healthy families, employees, and businesses! Viruses, bacteria and other microorganisms are ever-present and can be transmitted around homes and workplaces. You know how it works, your coworker comes in and says their kids came home sick, then suddenly the entire office has a cold. These microorganisms travel by latching to moisture, dust, dirt and all kinds of particles. Luckily, cleaning and disinfecting can slow the process and make it harder for these organisms to spread!  

Here are 5 tips for cleaning in your home and office.

1. Regularly Vacuum.  

The right equipment will make all the difference! HEPA filtered vacuums are designed to get the ultrafine (really super tiny) particles that traditional vacuums won’t.  

2. Regular Dusting and Dust Control.  

Not everything can be vacuumed effectively, so you have to get in there!  Behind the soup cans, tops of the cabinets, ceiling fan blades too! Get after that built-up dust and debris that can harbor germs.   

3. Remove the Clutter.  

Too much stuff is too much stuff. When your house is packed too tight you can lose beneficial airflow and generate pockets of stagnant air and moisture. Tidy up the clutter and let the breeze blow.   

4. Use the Proper Cleaning Methods and the Proper Cleaner.  

Dirt and grime can creep into tiny nooks and crannies, making surfaces harder to sanitize, especially if you don’t do it right. Remove heavy dirt by vacuuming and washing with your cleaner of choice, then sanitize or disinfect with your favorite solution. Tip: To be sure you are using the right stuff, read the labels.  

5. Deep Clean IT.  

Time to go where no one has gone before. You know where, behind the refrigerator, behind the bed, in and under the couch. Don’t forget your vents and air filters. Heavy debris can build up in these places. Keep the change but don’t eat the french fries.   

6. BONUS TIP: Call SERVPRO of Lowell  

We know that deep cleaning can be tough and time-consuming. SERVPRO of Lowell has the tools and expertise you need to freshen up your living and workspace. 

For more information on our cleaning services call us @ 978-454-7577.

Emergency Response Plan

8/3/2020 (Permalink)

For a business owner and a homeowner, a worst-case scenario involving fire or water damage can seem like the unthinkable, until it suddenly becomes a reality. In the aftermath of a disaster, quick response time from SERVPRO of Lowell MA can help minimize property damage. The SERVPRO Emergency Ready Plan (ERP) is a tool used during any disaster event. Owners need to have quick access to a disaster plan that connects them with the appropriate contacts and pertinent information. When building an emergency plan, here are four key things to remember: Identify your facility's greatest threats in order to assess the overall severity of the event. During this time, take a look at your locations and the surrounding areas and figure out what your greatest threats are. Is your building in a flood zone? Are you subject to freezing temperatures? These are things to keep in mind. Document all vital information and establish clear communication activities. An ERP contains critical property information that can help speed up response time after a disaster occurs. Consider including any documented prior loss history, identify and label utility shut off locations, and prioritize who your key contacts are. Practice! Practice! Practice! You should conduct practice sessions to make sure everyone is clear on the procedure if anything happens. Always have clear evacuation routes in your ERP. Keep it updated, and have all necessary information communicated to your insurance company and emergency restoration vendors. Be proactive in keeping your ERP updated as things change. People will come and go, updates will be made to the facility, utilities can change, etc. Your SERVPRO representative can help you keep your ERP up-to-date so you're always prepared if disaster strikes! Interested in an Emergency Ready Plan? Call SERVPRO of Lowell MA today and ask for James! 978-454-7577jcolton@SERVPROoflowell.com

Let us help you get back to business

7/17/2020 (Permalink)

Certified: SERVPRO Cleaned Sign Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and peace of mind..

As our communities re-open in Lowell, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Lowell today at (978) 454-7577 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Why SERVPRO of Lowell? Because we are the cleaning experts!

7/17/2020 (Permalink)

During this unprecedented time caused by the global pandemic of Corona virus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff performs on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the Corona virus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the Corona virus, we are following all guidelines as provided by the CDC and local authorities.

So give us a call today 978-454-7577  We are faster to any disaster and are here to put our expertise, equipment and experience to work for you!

We bring you all the important info!

7/17/2020 (Permalink)

Do you know that according to the National Fire Protection Association, it is estimated that some 370,000 home fires occur each year, costing close to $7 billion in total property damage? 

In many of these fires, however, the fire starts and is contained in a certain area of a home or business.  Even though containment eliminates the necessity for complete demolition and reconstruction, it is still necessary for proper cleaning of soot and smoke.  Smoke and soot have a way of getting into places that do not seem possible.  Proper cleaning and deodorization are vital in order to restore your business or home to preloss conditions.  

Fires are extremely dangerous, leaving you with nothing.  Always remember to check your smoke alarms to make sure they are working properly.  In business, you need to make sure you check all the outlets and make sure you do not have too much into one outlet. 

There are so many different ways to avoid a fire, but so many ways that can go unnoticed by the average eye.  Make sure you have a Fire Marshall check your commercial building often.  

In the instance of any type of emergency in your business or home please call SERVPRO! We are faster to any disaster and are here to make things "Like it never even happened."

National Preparedness Month

9/26/2019 (Permalink)

National Preparedness Month Are you ready??

National Preparedness Month Offers Home and Business Owners an Opportunity to Resolve to be Ready for an Emergency

Local SERVPRO disaster restoration specialist highlights no-cost tools to help property owners prepare and maintain a comprehensive emergency readiness plan

Lowell, MA - No matter where you live or work, emergencies caused by weather, fire, wind, water, and other natural or manmade disasters can strike at any time and are largely unpredictable. SERVPRO of Lowell reminds Lowell-area home and business owners that preparing in advance is the best thing you can do to help minimize a disaster’s impact on your loved ones and your property. Each year, the Federal Emergency Management Agency (FEMA) designates September as National Preparedness Month – a time to create, or update, your plan for when disaster strikes.

“In the same way that people make ‘resolutions’ at the New Year, National Preparedness Month is a great time to resolve to create a plan, or review your existing plan, each and every year,” said Vincent Grande of SERVPRO® of Lowell. “Everyone needs a comprehensive emergency plan. Business owners also need to plan for business interruption and continuation. But equally importantly, families and businesses alike need immediate access to data like emergency and insurance contacts, shut-off valves, electrical panel locations, and the line of command to authorize work so emergency responders can react quickly and appropriately during the emergency. This month’s focus on preparedness is a great incentive for both families and businesses to put a plan in place and review it regularly.”

Creating an emergency plan is straightforward, according to Grande. No matter what type of threats exist where you live or work – wildfires, flooding, hurricanes, tornadoes, or other natural or manmade disasters – tools are available from FEMA (https://www.ready.gov) with guidelines for preparing emergency food, water, and medical supplies; planning for special needs; and creating communication and evacuation plans. These tools and others, like the SERVPRO READY app, also help you store essential contact and property information electronically where it can be accessed with a mobile device in seconds if disaster strikes. Both home and business owners can download the free app at https://ready.SERVPRO.com/home/mobileapp.

Local business owners can take an additional preparedness step by designating SERVPRO of Lowell as their disaster mitigation and restoration provider. SERVPRO professionals will conduct a no-cost assessment of the facility and assist the owner in completing a comprehensive Emergency READY Profile® (ERP) to be stored in the READY app.

“The key to getting your life or business back on track is timely response after a disaster strikes. That’s why it’s important to take the time to record and store your information electronically, and then commit to a time – like National Preparedness Month – to review and update your records at least once each year,” said Grande. “Remember, filing cabinets and their contents may be inaccessible or even destroyed in an emergency situation, so don’t depend on them to keep track of critical insurance, property, or contact information in the event of a disaster. Store your data electronically. If disaster strikes, you’ll have the information you need literally at your fingertips.”

SERVPRO of Lowell specializes in disaster restoration, cleanup, and repair services, helping to remediate damage, making it “Like it never even happened,” for both commercial and residential customers. For more information on SERVPRO of Lowell, please contact Vincent Grande at (978)454-7577 or sp9902@SERVPROoflowell.com. For more information on SERVPRO® and the SERVPRO Emergency READY Program, please visit www.ready.SERVPRO.com.

About SERVPRO®

Founded in 1967, the SERVPRO Franchise System is a leader and provider of fire and water cleanup and restoration services and mold mitigation and remediation. SERVPRO’s professional services network of more than 1,700 individually owned and operated Franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss events. Providing coverage in the United States and Canada, the SERVPRO System has established relationships with major insurance companies and commercial clients, as well as individual homeowners.

National Preparedness Month

9/26/2019 (Permalink)

National Preparedness Month Are you ready??

National Preparedness Month Offers Home and Business Owners an Opportunity to Resolve to be Ready for an Emergency

Local SERVPRO disaster restoration specialist highlights no-cost tools to help property owners prepare and maintain a comprehensive emergency readiness plan

Lowell, MA - No matter where you live or work, emergencies caused by weather, fire, wind, water, and other natural or manmade disasters can strike at any time and are largely unpredictable. SERVPRO of Lowell reminds Lowell-area home and business owners that preparing in advance is the best thing you can do to help minimize a disaster’s impact on your loved ones and your property. Each year, the Federal Emergency Management Agency (FEMA) designates September as National Preparedness Month – a time to create, or update, your plan for when disaster strikes.

“In the same way that people make ‘resolutions’ at the New Year, National Preparedness Month is a great time to resolve to create a plan, or review your existing plan, each and every year,” said Vincent Grande of SERVPRO® of Lowell. “Everyone needs a comprehensive emergency plan. Business owners also need to plan for business interruption and continuation. But equally importantly, families and businesses alike need immediate access to data like emergency and insurance contacts, shut-off valves, electrical panel locations, and the line of command to authorize work so emergency responders can react quickly and appropriately during the emergency. This month’s focus on preparedness is a great incentive for both families and businesses to put a plan in place and review it regularly.”

Creating an emergency plan is straightforward, according to Grande. No matter what type of threats exist where you live or work – wildfires, flooding, hurricanes, tornadoes, or other natural or manmade disasters – tools are available from FEMA (https://www.ready.gov) with guidelines for preparing emergency food, water, and medical supplies; planning for special needs; and creating communication and evacuation plans. These tools and others, like the SERVPRO READY app, also help you store essential contact and property information electronically where it can be accessed with a mobile device in seconds if disaster strikes. Both home and business owners can download the free app at https://ready.SERVPRO.com/home/mobileapp.

Local business owners can take an additional preparedness step by designating SERVPRO of Lowell as their disaster mitigation and restoration provider. SERVPRO professionals will conduct a no-cost assessment of the facility and assist the owner in completing a comprehensive Emergency READY Profile® (ERP) to be stored in the READY app.

“The key to getting your life or business back on track is timely response after a disaster strikes. That’s why it’s important to take the time to record and store your information electronically, and then commit to a time – like National Preparedness Month – to review and update your records at least once each year,” said Grande. “Remember, filing cabinets and their contents may be inaccessible or even destroyed in an emergency situation, so don’t depend on them to keep track of critical insurance, property, or contact information in the event of a disaster. Store your data electronically. If disaster strikes, you’ll have the information you need literally at your fingertips.”

SERVPRO of Lowell specializes in disaster restoration, cleanup, and repair services, helping to remediate damage, making it “Like it never even happened,” for both commercial and residential customers. For more information on SERVPRO of Lowell, please contact Vincent Grande at (978)454-7577 or sp9902@SERVPROoflowell.com. For more information on SERVPRO® and the SERVPRO Emergency READY Program, please visit www.ready.SERVPRO.com.

About SERVPRO®

Founded in 1967, the SERVPRO Franchise System is a leader and provider of fire and water cleanup and restoration services and mold mitigation and remediation. SERVPRO’s professional services network of more than 1,700 individually owned and operated Franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss events. Providing coverage in the United States and Canada, the SERVPRO System has established relationships with major insurance companies and commercial clients, as well as individual homeowners.

Do you know how to handle asbestos during your cleanup? SERVPRO of Lowell does!

7/18/2019 (Permalink)

We encounter many a homeowner trying to dry up their basements after a water event. Usually, the water emergency that a homeowner clean up themselves

We encounter many a homeowner trying to dry up their basements after a water event.  Usually, the water emergency that a homeowner clean up themselves turns into a mold call when it is discovered a few weeks to months later.  When materials become wet, we adhere to IIRC standards of drying, and the MA DEP protocol for asbestos!

https://www.mass.gov/guides/massdep-asbestos-construction-demolition-notifications#asbestos-health

The link for the entire article is above for your reference!

Asbestos is a naturally occurring, mostly fibrous mineral that has been used in a variety of building products and industrial settings over the years because of its resistance to heat, fire, and many caustic chemicals.

The physical properties that give asbestos its resistance to heat and decay are also linked with a number of adverse human health effects. Asbestos tends to break apart into a dust of microscopic fibers that remain suspended in the air for a long time. When inhaled, these fibers can cause:

  • Asbestosis, a chronic lung condition that makes breathing progressively more difficult.
  • Cancer, most frequently of the lungs.
  • Mesothelioma, an incurable cancer of the chest and abdominal membranes.

Symptoms can take up to 40 years to develop, all can lead to death, and each exposure increases your risk.

Although seldom used in construction since the late 1980s, building materials that contain asbestos are still legal to sell. They can be found in structures of all ages in various forms: decorative plasters, fireproofing, resilient flooring, heating system insulation, wallboard joint compound systems, mastics, roofing, exterior siding, and more.

https://www.mass.gov/files/documents/2016/08/tx/asbguid.pdf

Lowell Residents: Technology,Technology Technology!

7/17/2019 (Permalink)

SERVPRO of Lowell uses Technology to better serve you during all of your water, fire, storm and mold emergencies! 

Even small water damages have the potential to cause serious structural and indoor  air quality  issues  over time.

The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO® of Lowell www.SERVPROlowell.com has the equipment, training and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform. SERVPRO® of Lowell will answer your call with fast action and a full arsenal of drying equipment. Here are a few of the tools used by your local SERVPRO® of Lowell Professionals.

  • Moisture Sensors are used to detect moisture in carpets, baseboards and Moisture Meters (pictured) are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing your SERVPRO® ofLowell Franchise Professionals to monitor the drying process.
  • Thermohygrometers measure temperature and relative humidity. When armed with this information, SERVPRO® of Lowell can calculate and create an environment most conclusive to drying.
  • When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized.

What is the bottom line? SERVPRO® of Lowell (978-454-7577) has the training and equipment to help make it "Like it never even happened."

1-978-454-7577

Lowell Community: Let Us Help You!

7/12/2019 (Permalink)

SERVPRO of Lowell uses Technology to better serve you!

We see a lot people try to get rid of a sizable water damage themselves to try and save money. But in the end, it may cost you more trying to do it by yourself. 

Let's take a look at what you will need to do to handle a water cleanup yourself.

    • You have to remove all the excess water. You might be able to handle this one if you or a neighbor has a wet vac or a submersive pump. SERVPRO  of Lowell has professional  extraction equipment.
    • So that pump got you out of the jam, make sure it got ALL the water cleaned up. So that means getting out your infrared camera to help to see what is intrusive. Oh you don't have one laying around? SERVPRO of Lowell can help.
    • Now you have to dry the area that had all that water. SERVPRO of Lowell has dehumidifiers, do you?
    • Ok you got it bone dry (took a bit but you got it) but now mold is probably going to give you some problems as secondary damage.  SERVPRO of Lowell can sanitize when cleaned up - it will be a more comforting feeling knowing this was done. 

We really can help you out, please call SERVPRO of Lowell www.SERVPROlowell.com from the start to come handle your water damages 1-978-454-7577.

Do you know how to handle asbestos during your cleanup? SERVPRO of Lowee does!

7/12/2019 (Permalink)

State of MA Dept. of Environmental Protection Asbestos Information

We encounter many a homeowner trying to dry up their basements after a water event.  Usually, the water emergency that a homeowner clean up themselves turns into a mold call when it is discovered a few weeks to months later.  When materials become wet, we adhere to IIRC standards of drying, and the MA DEP protocol for asbestos!

https://www.mass.gov/guides/massdep-asbestos-construction-demolition-notifications#asbestos-health

The link for the entire article is above for your reference!

Asbestos is a naturally occurring, mostly fibrous mineral that has been used in a variety of building products and industrial settings over the years because of its resistance to heat, fire, and many caustic chemicals.

The physical properties that give asbestos its resistance to heat and decay are also linked with a number of adverse human health effects. Asbestos tends to break apart into a dust of microscopic fibers that remain suspended in the air for a long time. When inhaled, these fibers can cause:

  • Asbestosis, a chronic lung condition that makes breathing progressively more difficult.
  • Cancer, most frequently of the lungs.
  • Mesothelioma, an incurable cancer of the chest and abdominal membranes.

Symptoms can take up to 40 years to develop, all can lead to death, and each exposure increases your risk.

Although seldom used in construction since the late 1980s, building materials that contain asbestos are still legal to sell. They can be found in structures of all ages in various forms: decorative plasters, fireproofing, resilient flooring, heating system insulation, wallboard joint compound systems, mastics, roofing, exterior siding, and more.

https://www.mass.gov/files/documents/2016/08/tx/asbguid.pdf

SERVPRO of Lowell is currently hiring Full & Part time Sales/Marketing Representatives

1/22/2019 (Permalink)

Looking to be part of the bigger picture; Join SERVPRO of Lowell Today!

Summary:

Promote and sell franchise services in assigned territory, which results in meeting or exceeding assigned sales goals. Grow and develop commercial customer base by utilizing a systematic business development process to identify new commercial prospects and cultivate relationships using marketing materials like SERVPRO® Key Differentiators, Emergency Ready Plan, National sponsorships, and others to market and sell SERVPRO® Services. Attend, coordinate, and promote marketing, networking, and continuing education events. Monitor loss activity and priority responding to generate work from these opportunities. Monitor and follow up on all assigned jobs, ensuring customer needs are met and all applicable Centers of Influence (COIs) are identified and captured for future reference.

Primary Roles and Responsibilities:

  1. Commercial Contacts Development
  2. Regular business networking and business interactions
  3. One to one engagement
  4. Relevant new feed/content-driven touch base
  1. Commercial Facilities Target Development
  2. Development of Emergency Ready Plan
  3. Networking and business setting interactions
  4. Engagement one-to-one
  5. Relevant new feed/content-driven touch base
  1. Commercial Events and Promotions
  2. COI/Association involvement
  3. COI/Association attendance
  4. Commercial continuing education
  1. Priority Responding
  2. First Response monitoring
  3. Reconnaissance and lead qualification
  4. Maintain brag book and Franchise references
  5. A minimum two years of progressively responsible business-to-business sales experience
  6. Experience with sales and marketing within the commercial sector
  7. Superb sales, customer service, administrative, and verbal and written communication skills
  8. Strong business and financial background and process- and results-driven attitude

Formal Education/Training:

Previous Sales experience required but will train the right candidate

Physical and Work Environment Requirements:

This job operates in a professional office environment. This role requires the ability to lift 25lbs, bend, stand, walk, and sit for extended periods of time.

This job is 90% OUTSIDE sales job with our territory (Lowell, MA).

Normal Working Hours, Additional Working Hours, and Travel Requirements:

We have several positions available full-time & part-time:

These positions offer varying hours between 8:00 a.m. and 5:00 p.m., Monday?Friday. These positions may require longer hours and after hours for special events. Occasional weekend events required.

Compensation: We offer a competitive salary, company matched retirement plan, vacation, personal time off and employee funded health insurance

Interested candidates please email your resume to jpbrown66@gmail.com