About SERVPRO of Lowell


Vincent Grande, James Brown

Owners of SERVPRO of Lowell

Every day, SERVPRO of Lowell helps people to return to various situations of "Like it never even happened."  Most of these situations begin with the unthinkable...unless you have faced one of the situations before.  Panic, emotions, worry, anxiety, stress...Do not worry with SERVPRO of Lowell on your team!  As co-owners (Vincent Grande and James Brown) of SERVPRO of Lowell, we have faced many, many of these situations over our accumulated 40 years of experience!  We have seen it, and we know what to do to restore your property.  SERVPRO of Lowell will guide you through the process to restore your home, business or multi-unit building properly, efficiently and as quickly as possible all while adhering to the standards SERVPRO has placed on its franchises since 1967.  SERVPRO of Lowell is a locally owned and operated franchise and we live within the Lowell Community and work hard to be a good neighbor!  Here is a story from one of our valued customers that sums up what we do, and how we handled one of the many situations that we are faced with....

"PRAISE FOR SERVPRO, SERVPRO of Lowell!! I suffered a flood in my basement. Frantic, I employed the first person who said they could come right away to extract the water. Needless to say, this person did a sub-par job, AND charged me 3 times what the job was worth. When I told my friend my situation, she referred me to Jim Brown of SERVPRO of Lowell. Luckily enough, I got Jim on the phone, and explained my plight. Jim was at my home within 2 hours, taking time out of his busy schedule. He inspected the damaged basement and knew I was 'taken to the cleaners', so to speak by the person who attempted the water cleanup. While at my home, Jim called this person, and after one and one half hours on the phone, convinced him to reduce his bill by about $2,000.!!!!! SERVPRO of Lowell came back to my basement and did a GREAT job cleaning up. I am Jim's fan for life - He treated me like family. I will never forget what Jim did for me in my time of distress. He went way over and above his scope with caring and concern for me. I WOULD RECOMMEND SERVPRO OF LOWELL TO ANYONE, ANYTIME..." 

The Jim the customer is speaking of is our very own co-owner, Jim Brown.  Call SERVPRO of Lowell today to see how we can help you..."Like it never even happened." https://www.SERVPROlowell.com/contact/contactus

Insurance and Payment Information

For a stress free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

We also accept the following credit cards for your convenience:

Certifications

  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • FSRT - Fire & Smoke Damage Restoration Technician
  • IICRC Certified Firm
  • OSHA - 30-hour General and/or Construction Industry Training Program
  • RRRP - Lead-Based Paint Activities and Renovation
  • WRT - Water Damage Restoration Technician

Affiliations

  • American Bio Recovery Association (ABRA)
  • American Red Cross Disaster Reponder
  • Better Business Bureau (BBB)
  • BNI of Lowell
  • IICRC
  • Merrimack Valley Referral Network
  • The Greater Lowell Chamber Of Commerce

Awards

  • President's Gold
  • Director's Gold
  • Directors Platinum
  • Director's Gold
  • Millionaire's Bronze