SERVPRO of Lowell Employee Photos

Jose Rivera

Jose is a Crew Chief at SERVPRO of Lowell. He has 10 years of experience and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician, Fire restoration, mold remediation and blood born pathogen training and carpet cleaning certification.

Crew standing in front of a truck

Ramon Hernandez

Ramon is a technician at SERVPRO of Lowell. He has 7 years of experience and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician, Fire restoration, mold remediation and blood born pathogen training.

Office manager at her desk

Kathy Lemire

Our Office Manager Kathy has the toughest role here at SERVPRO she is the catch all before during and after all claims. She is the glue that holds our team together her management style and knowledge runs our office flawlessly. She is a wizard with the SERVPRO systems will answer any questions you may have.

Tim Owens

Tim Owens is a Production Manager at SERVPRO of Lowell. He brings 10 plus years of experience; Tim has managed a wide range of projects all with the same results satisfied clients. He has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician, Applied Structural Drying Technician and Carpet Cleaning Technician.

Crew standing in front of a truck

Alan Murphy

Alan Murphy is a Production Technician and has completed our rigorous SERVPRO Employee Certification Training Program. This program teaches advanced cleaning and restoration techniques and how to properly use our state-of-the-art equipment. This training program also focuses on listening skills and customer service. Alan has a strong work ethic and is known around our office for his constant willingness to learn more and take on new tasks. He has been working with SERVPRO® of Lowell for over a year , while being in the industry for 15 years. Alan enjoys working on cars with his brother in his free time as well as going to concerts with friends and family.

Crew standing in front of a truck

Steve Bailey

Steve Bailey is a Production Technician and has completed our rigorous SERVPRO Employee Certification Training Program. This program teaches advanced cleaning and restoration techniques and how to properly use our state-of-the-art equipment. This training program also focuses on listening skills and customer service. Steve knows his stuff and it shows with his performance in the field.He has been working with SERVPRO® of Lowell for year, while being in the industry for 10 years. Steve has two children and enjoys playing music and watching hockey. 

male employee standing next to a SERVPRO vehicle

Shawn Murphy

Shawn is our newest member of the team. He is a recent graduate from the Greater Lowell Technical High School. Shawn has been with us for a short time but has a made a big impact with his great sense of humor , great work ethic, and his attention to detail. Shawn is a big fan of hiking and doing outdoor activities. 

Man sitting at desk

James Colton

This is our Sales and Marketing person James Colton. James is also in charge of our Facebook and Website as well. James came from a restaurant background before working for SERVPRO. He enjoys spending time with his family on the weekends and watching movies.

Crew standing in front of a truck

George Oakes

George is our new shop mechanic. George learned a lot of skills from working side by side with his father Bryan. George is in charge of keeping the trucks and equipment up and running for us. George in his free time enjoys building race cars with his friends and racing them on the track.