Recent Posts

Four Methods of Drying a Flooded Building Before Help Arrives

11/13/2020 (Permalink)

Put The Following Damage Tips In Action

When water infiltrates a building, it's critical to dry the property as quickly as possible. Water can do a lot of damage fast; the very structure of a building can be affected. Mold can also turn into a huge problem in a short time. Professionals should be called, but there are damage tips you can put into action to begin the process until they arrive.

1. Extracting the Water
First, the standing water will need to be extracted. Flood cleaning tips will usually recommend using a wet/dry vacuum to begin the process. Industrial pumps will be brought in by the restoration professionals to remove the remaining water.

2. Circulating the Air
Mold can begin to grow within 24 hours of water introduction. As long as the mold hasn't had time to begin growing, air circulation should begin as soon as possible. Open windows and doors if the outdoor humidity levels are lower outside than in. Fans can also be used. If it's been more than 24 hours, you should wait until help arrives; the slightest movement of air will blow mold spores throughout the area, and even into unaffected areas.

3. Heating the Area
Heaters work best when there are proper air circulation and ventilation. Warm air absorbs more moisture than cool air, so heaters evaporate the water more efficiently. Heaters with built-in fans are even more effective. Flood damage tips will often inform you that heat is typically the fastest way to dry an area. However, you should be cautious not to dry it so quickly that heat damage occurs.

4. Dehumidifying the Area
Dehumidifiers pull moisture from the air. Desiccant dehumidifiers are the most effective, as they also expel dry air. For best performance, the indoor temperature should be between 32 and 77 degrees with 40 to 90% relative humidity.
Be prepared for a building flood in Lowell MA, by remembering these water damage tips. It's helpful to plan which water cleanup experts to call well in advance of a disaster. Whether the flood is a result of a pipe burst or a storm, they'll return your building to its preloss condition as quickly as possible.

Provide a clean healthy environment for our children

11/5/2020 (Permalink)

When you think of SERVPRO and commercial cleanings do you think cleaning of schools?

Our priority is to help schools as well, and to provide clean, healthy environments for our children!

We here at SERVPRO of Lowell we like to say we are in a "CLASS" by ourselves.  We can provide educational institutions fast thorough service in the event of a fire, water, or mold damage.  With the 24-hour emergency response, SERVPRO of Lowell provides mitigation, cleanup, and restoration services to reduce recovery costs and to help ensure minimal interruption to your curriculum.  We also provide expert cleaning for emergencies or special needs exceeding routine janitorial capabilities, including stain removal, upholstery, and drapery dry cleaning, indoor air quality and vandalism cleanup.  Our professional technicians are trained to clean and sanitize building materials, surfaces and contents following restoration industry standards, using professional cleaning products and EPA registered cleaners and disinfectants. 

If your commercial building such as a school in need of restoration services give us a call at 978-454-7577

Who To Call When Fire Strikes Your Home? Call SERVPRO!

11/3/2020 (Permalink)

Knowing what to do when a disaster impacts your Lowell home is critical to getting the restoration process started as promptly as possible. The faster that experienced technicians can get to work on recovering the damages to your home, the faster that this process goes. In a situation like a fire in your house, there are some steps that you can take to ensure that you get the help you need as quickly as you can get it.

Fire Damages in your Lowell residence can vary significantly from one situation to the next, so there is no telling what a homeowner should expect, or what the technicians that work on the restoration could expect as well. One of the first things that you should remember is that you should wait until a competent individual informs you that it is safe to walk back into your home to see the damage for yourself. Structural weakening or failure is always a persistent possibility depending on the severity of the fire itself.

One of the first things that you should do before you reach out to dedicated restoration specialists like our SERVPRO team, is to call your insurance provider. When you get your agent on the phone, you can get all of the details about what you need to provide them and what they need to begin and approve a claim to restore the damages to your home.

The next call that you should make is to our SERVPRO emergency response team. This dispatched small crew of experts can help to mitigate the immediate damages, and our estimator can help to provide the necessary documentation and cataloging of the damages needed by your insurance company to move these repairs and restorations along through approval of the claim.

Smoke and Soot Damaged Contents

11/3/2020 (Permalink)

A house fire is never planned for or expected. Many of our favorite and most treasured items are the once that are irreplaceable. Some examples are pictures, handmade items and antiques. Good thing for our customers, SERVPRO of Lowell specializes in cleaning all types of contents. 

Many times some of the things, like photos, that get wet and stick together and seem like they are a loss, can actually be saved. SERVPRO of Lowell has the knowledge, expertise and training to clean and restore all of your property after a house fire. 

Generally fire affected contents will be wet as well from the fire department putting out the fire. This can cause extra issues as well but these items can usually be still be saved. We make it our priority to clean and restore your contents as if they were our own. 

Early Mitigation Steps for Fire-Damage

11/2/2020 (Permalink)

One of the most severe disasters that can affect a house in Lowell is a fire. While these emergencies ultimately require professional restoration and remediation service, this cannot begin until the appropriate extinguishment process has been completed. In many situations, our SERVPRO team gets notified of the disaster, along with first responders, to have our qualified technicians mobilized and ready to step in with emergency services when firefighters have given the all-clear.

Recovering after a loss involves more than scoping the fire damage and odor residences and working to overcome them. Early mitigation work can both reduce the severity of current damages and prevents worsening conditions from developing in the hours and days following the fire. There are a few specific steps that our team can implement immediately to help reduce the cost of restoration and shorten the timeline of recovery.

Many of the emergency services provided by our SERVPRO professionals get chosen for their ability to reduce harsh odors in a residence after a fire. Odors can often be one of the most significant challenges to face for even experienced professionals on our team, so reducing catalysts to the problem can help to make this deodorization process more streamlined and successful.

In many cases, removing charred and partially combusted items that can supply the region with noxious scents is a good starting point. Between the controlled demolition practices available to our customers through our licensed general contractors we have in-house to our content management department that can remove overly damaged personal belongings and seek to restore items not completely ruined, we have effective strategies for contending with fire and smoke odor origin points.

All of the immediate services for a fire-damaged home are vital to prevent further spread and deterioration of the structure. When it comes to reducing and eventually eliminating harsh odors, controlled demolition and content management can be useful starting points. No matter what your home needs after a fire, you can count on the experience and equipment of our SERVPRO of Lowell team to help. Give us a call anytime at 978-454-7577.

The Cleaning Experts

10/2/2020 (Permalink)

SERVPRO of Lowell is Here to Help during this time of need

During this unprecedented time marked by the global pandemic of coronavirus, SERVPRO of Lowell wants to remind our customers we are specialists in cleaning services. As a professional team, we strictly adhere to the highest cleaning and sanitation standards derived by industry authorities.

Specialized Training

We are currently prepared to clean and disinfect homes or businesses according to protocols set forth by the Centers for Disease Control and Prevention. Our franchise has years of experience in dealing with biological contaminants, and our crews will clean well beyond the scope of work regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently not a product tested against this particular strain of the coronavirus, our franchise is following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your residence or business requires deep cleaning services, do not hesitate to contact us immediately.  

SERVPRO of Lowell 978-454-7577

Cleaning of your home or office.

10/2/2020 (Permalink)

Proper cleaning can help maintain healthy families, employees, and businesses! Viruses, bacteria and other microorganisms are ever-present and can be transmitted around homes and workplaces. You know how it works, your coworker comes in and says their kids came home sick, then suddenly the entire office has a cold. These microorganisms travel by latching to moisture, dust, dirt and all kinds of particles. Luckily, cleaning and disinfecting can slow the process and make it harder for these organisms to spread!  

Here are 5 tips for cleaning in your home and office.

1. Regularly Vacuum.  

The right equipment will make all the difference! HEPA filtered vacuums are designed to get the ultrafine (really super tiny) particles that traditional vacuums won’t.  

2. Regular Dusting and Dust Control.  

Not everything can be vacuumed effectively, so you have to get in there!  Behind the soup cans, tops of the cabinets, ceiling fan blades too! Get after that built-up dust and debris that can harbor germs.   

3. Remove the Clutter.  

Too much stuff is too much stuff. When your house is packed too tight you can lose beneficial airflow and generate pockets of stagnant air and moisture. Tidy up the clutter and let the breeze blow.   

4. Use the Proper Cleaning Methods and the Proper Cleaner.  

Dirt and grime can creep into tiny nooks and crannies, making surfaces harder to sanitize, especially if you don’t do it right. Remove heavy dirt by vacuuming and washing with your cleaner of choice, then sanitize or disinfect with your favorite solution. Tip: To be sure you are using the right stuff, read the labels.  

5. Deep Clean IT.  

Time to go where no one has gone before. You know where, behind the refrigerator, behind the bed, in and under the couch. Don’t forget your vents and air filters. Heavy debris can build up in these places. Keep the change but don’t eat the french fries.   

6. BONUS TIP: Call SERVPRO of Lowell  

We know that deep cleaning can be tough and time-consuming. SERVPRO of Lowell has the tools and expertise you need to freshen up your living and workspace. 

For more information on our cleaning services call us @ 978-454-7577.

What To Do After A Water Heater Leak Caused Damage

8/5/2020 (Permalink)

A leaking water heater may not seem like a big deal. However, it could cause a major flood in your Lowell MA home.
A broken water heater needs to be dealt with right away so that it does not cause any further damage. Below are the steps involved in this cleanup process.

1. Emergency Call
Do not attempt to handle a water emergency on your own. This could be dangerous and may cause additional harm to your property. Instead, contact your local damage cleanup professionals. Ideally, you should make the call as quickly as possible. Even a delay of just a few hours can have disastrous consequences.

2. Assessment
Next, a cleanup expert will arrive at your home to check out the leaking water heater. The professional will fix the leak and determine the extent of the damage. He or she may additionally move furniture to prevent the buildup of rust.

3. Water Removal
The professionals should use truck-mounted vacuums or strong pumps to eliminate the excess water in your home. They can even utilize hygrometers to determine the extent of the saturation, and infrared cameras to find hidden moisture.

4. Drying
Once the visible water is removed, your belongings might still feel wet. Professionals will bring in equipment to boost airflow and encourage the evaporation of remaining moisture. Strong dehumidifiers can also be utilized to prevent the warping or swelling of walls and furniture.

5. Cleaning
A failed water heater can leave behind mold and other unpleasant odors. Restoration experts will use air scrubbers to eliminate these smells. They will also utilize a variety of methods to sanitize any moldy belongings.

6. Restoration
Restoration is the final step of the process. It can include small changes such as the installation of new carpet, or larger jobs such as the reconstruction of entire rooms.
Cleaning the damage caused by a leaking water heater can be a complex process. That is why the job should be left to the professionals.

What To Do With Water Damage in Your Ceiling

8/5/2020 (Permalink)

When water gets into your Lowell MA home’s ceiling, it’s reasonable to worry about getting water in light fixtures among other potential issues. Ceiling damage can tricky to fix, but it is doable. Here are a few things you may want to know.

Know What to Look For

If you think there may be water damage in your ceiling there are a few things you can look for

  • Discoloration in the ceiling surface
  • Soft spots in the material
  • Bubbling or warping of tiles, paint or surfacing
  • Areas showing drip marks around the top of walls
  • Condensation around light fixtures

Remember, if you think you may have water in or around a light fixture or fan, it’s important to turn the electricity to the area off.

Find the Source of the Problem

When investigating any problems with water in light fixtures it’s important to locate the source of the problem. In some cases, it may be a leak in the roof, but there’s also the possibility of a leaking pipe among other things. Finding the source will allow you to remedy the problem and prevent future issues.

Contact a Professional When Needed

In many cases you may want to contact a local water damage restoration service to help conduct repairs. They should know how to find the source of the problem and make any repairs necessary. This team of professionals may also be able to help with leak and flood prevention, offer cleaning services, and some may even be able to work with your insurance company to help ensure that every step of the process goes smoothly.

When dealing with water in light fixtures and other ceiling damage it’s important to remember to put safety first. A professional should have the tools and knowledge necessary to do the job properly, so if you don’t feel comfortable handling the situation yourself it’s best to contact the experts in your Lowell MA area. It’s also important to locate the source of the problem so you can prevent future issues. Knowing what signs to look for may help If you need help Give us a call 978-454-7577.

Three Causes Of Water Damage After A Fire

8/3/2020 (Permalink)

It is hard to know what to expect when walking into a commercial property after a fire. As an owner or manager, you likely expect significant equipment loss because of fire and smoke damage, but what about water? Expecting flood loss after a fire seems unusual. Ask any disaster restoration company in Lowell MA, and they will tell you water and fire damage go hand-in-hand. There are at least three causes of water damage during and after a commercial property fire.

  1. Hoses
  2. Suppression systems
  3. Pipe damage
  1. Hoses

    The primary source of water loss during a fire rescue may come from a fire hose. These large-diameter, high-pressure hoses can expel hundreds of gallons of water per minute to flood and extinguish the flames. Unfortunately, the flooding of the blaze also floods your facility, and depending on the size and extent of the fire, you may have significant property loss.

Suppression Systems
Water-based suppression systems can also lead to extensive flooding. However, the extent of flooding caused by these systems depends on the type. Some systems do not use water. Other systems that use water may only release sprinklers in areas where fire damage is occurring, leaving other spaces dry.

Pipe Damage
Water damage can also occur because of damaged pipes. The temperatures in violent fires often reach the melting points of certain metals. If the fire reaches these temperatures, pipes may melt, warp or break. Since no one is in the facility, there is no way to shut off the water supply, meaning that water can flow freely from pipes until the system is shutdown.
Commercial property owners should have concerns over water and fire damage if such a disaster occurs. Knowing that one problem can lead to the other may allow you to better prepare for emergencies. Contact your local emergency services or fire restoration experts to discuss disaster planning and strategies.