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Lowell Community: Are you aware of the Wireless Emergency Alerts?

7/19/2019 (Permalink)

Lowell Residents:  

Learn how to be prepared and gain precious time when major weather events bear down on our area...especially if yo work outside the Lowell Community and plan to return home that evening...possibly picking up your children before returning home.  Please refer to the attached article from to help your planning!

Be Informed and Receive Emergency Alerts

Receive emergency alerts and weather warnings with Massachusetts Alerts, Wireless Emergency Alerts, Emergency Alert System and other systems.

Receiving advance warnings for severe weather, timely emergency alerts, and information during a disaster is critical to staying safe during an emergency. Every family should have multiple methods for receiving emergency alerts, including at least one with an audible alert to wake you in the middle of the night.

Massachusetts Alerts Smartphone App

The free Massachusetts Alerts app provides emergency notifications and public safety information from the Massachusetts Emergency Management Agency and the National Weather Service based on your location, proximity to an event or incident, and the preferences you select.

MEMA encourages all residents of the Commonwealth to download Massachusetts Alerts which is available for Android and iPhone devices.

Emergency Alert System (EAS)

The Emergency Alert System (EAS) is a national warning system that uses radio, television, and satellite channels to broadcast important public safety information during times of emergency. When an EAS is issued, you will hear a tone followed by an audio message. Participating television broadcasters will also display a visual message, which might take the form of a scrolling banner or a static slide.

This system can be used by state authorities to deliver emergency information, such as America’s Missing: Broadcast Emergency Response (AMBER) alerts and severe weather warnings.

MEMA, under the Federal Emergency Management Agency (FEMA)’s Integrated Public Alert and Warning System (IPAWS), has the authority to activate EAS and Wireless Emergency Alerts (WEA) on behalf of the Governor of Massachusetts, Director of MEMA, Massachusetts State Police (MSP), and National Weather Service (NWS).

Wireless Emergency Alerts (WEA)

The Wireless Emergency Alerts (WEA) program is part of the EAS national alerting initiative, which enables cellphones to receive alerts for severe weather emergencies, imminent threats to life or property, AMBER alerts, and Presidential alerts.

Most WEAs are issued by the National Weather Service (NWS). These alerts are only used for the most imminent and severe weather conditions, which includes tornadoes, flash floods, hurricanes, and tsunamis.

MEMA can also issue a WEA for other imminent threats that meet the requirements set forth by the Federal Communications Commission (FCC) that were designed to ensure that only the most urgent public-safety messages are sent as a WEA.

The alerts are delivered on technology that overrides any wireless network congestion and delays and allows the information to target cellphones within the impact area. A WEA alerts users with a special tone and vibration. If you receive a WEA, you should follow the protective actions advised in the message.

You do not need to subscribe to any service to receive alerts. The alerts are sent to all WEA-enabled devices in the impacted region. To find out whether you have a WEA-enabled phone, you should contact your mobile carrier.

More information about WEA (including links to cellphone carrier) is available on the CTIA website. For answers to frequently asked questions about this tool, see FEMA’s website, the FCC website, or the National Weather Service website.

NOAA Weather Radio

NOAA weather radio provides alerts for weather warnings in your area. With batteries, a radio can work even when the power is out and can be programmed to provide alerts within your local area. Weather radios are a reliable source for severe weather announcements or weather-related emergency information. 

Social Media & Traditional Media

MEMA uses Twitter (@MassEMA) and Facebook to provide preparedness tips as well as information about severe weather, emergency situations, and disasters. MEMA also uses social media as a secondary method of alerting.

Traditional local media outlets (such as TV and radio stations) are another source for emergency alerts and information.

2-1-1 Hotline

2-1-1 is the Commonwealth’s primary telephone information call center. Call 2-1-1 for information about the location of open shelters, transportation or other restrictions due to a declared state of emergency, post disaster assistance, ways to volunteer or donate, or other services you or your family may need. Mass 2-1-1 is a 24/7 resource to connect callers to information about critical health and human services programs.

Local Notification Systems

MEMA urges residents to contact their local Emergency Management Director to find out whether their community uses its own alert and warning system, such as Reverse 911 or Code Red for important local information. Your local official will be able to direct you how to enroll in these notification systems.
Residents can also check if their local public safety agencies (police, fire, emergency management) have social media accounts and if so follow them for local emergency information.

Other Systems

  • Outdoor sirens, which are used to alert residents within the nuclear emergency planning zones (EPZs) for Pilgrim Nuclear Power Station and Seabrook Station of any nuclear related incidents.
  • A teletypewriter (TTY) device, which allows individuals who are deaf, hard of hearing, or speech-impaired use the telephone to communicate.
  • U.S. Coast Guard Marine Safety Broadcasts are used for maritime weather and safety broadcasts.
  • MassDOT variable message boards and private sector digital billboards can be used to provide information during emergencies.

Understand the Differences Between Weather Alerts

The National Weather Service issues watches and warnings to alert the public of potentially dangerous weather. It is important to understand the difference between watches and warnings so you know what to do to stay safe.

  • watch means that the weather conditions are favorable for dangerous weather. If a watch is issued, then you should be alert to changing weather conditions.
  • warning means that severe weather is already occurring, or is likely to occur, and that you should take protective actions to stay safe.

Prepare for All Types of Hazards

Residents can be impacted by a range of severe weather, natural hazards, and man-made threats — Learn about the types of emergencies that are likely to impact Massachusetts and how to prepare for and respond to them:

Remember when your home or business does experience storm events, call the professionals at SERVPRO of Lowell for help! 1-978-454-7577.

Do you know how to handle asbestos during your cleanup? SERVPRO of Lowell does!

7/18/2019 (Permalink)

We encounter many a homeowner trying to dry up their basements after a water event. Usually, the water emergency that a homeowner clean up themselves

We encounter many a homeowner trying to dry up their basements after a water event.  Usually, the water emergency that a homeowner clean up themselves turns into a mold call when it is discovered a few weeks to months later.  When materials become wet, we adhere to IIRC standards of drying, and the MA DEP protocol for asbestos!

The link for the entire article is above for your reference!

Asbestos is a naturally occurring, mostly fibrous mineral that has been used in a variety of building products and industrial settings over the years because of its resistance to heat, fire, and many caustic chemicals.

The physical properties that give asbestos its resistance to heat and decay are also linked with a number of adverse human health effects. Asbestos tends to break apart into a dust of microscopic fibers that remain suspended in the air for a long time. When inhaled, these fibers can cause:

  • Asbestosis, a chronic lung condition that makes breathing progressively more difficult.
  • Cancer, most frequently of the lungs.
  • Mesothelioma, an incurable cancer of the chest and abdominal membranes.

Symptoms can take up to 40 years to develop, all can lead to death, and each exposure increases your risk.

Although seldom used in construction since the late 1980s, building materials that contain asbestos are still legal to sell. They can be found in structures of all ages in various forms: decorative plasters, fireproofing, resilient flooring, heating system insulation, wallboard joint compound systems, mastics, roofing, exterior siding, and more.

Lowell Residents: Technology,Technology Technology!

7/17/2019 (Permalink)

SERVPRO of Lowell uses Technology to better serve you during all of your water, fire, storm and mold emergencies! 

Even small water damages have the potential to cause serious structural and indoor  air quality  issues  over time.

The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO® of Lowell has the equipment, training and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform. SERVPRO® of Lowell will answer your call with fast action and a full arsenal of drying equipment. Here are a few of the tools used by your local SERVPRO® of Lowell Professionals.

  • Moisture Sensors are used to detect moisture in carpets, baseboards and Moisture Meters (pictured) are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing your SERVPRO® ofLowell Franchise Professionals to monitor the drying process.
  • Thermohygrometers measure temperature and relative humidity. When armed with this information, SERVPRO® of Lowell can calculate and create an environment most conclusive to drying.
  • When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized.

What is the bottom line? SERVPRO® of Lowell (978-454-7577) has the training and equipment to help make it "Like it never even happened."


24/7 AND FASTER to Your Commercial Property Emergency!

7/12/2019 (Permalink)

SERVPRO of Lowell: Lowell Businesses, "we are here to help" with your Commercial Property Emergencies! Call the professionals!

Time IS Money! Locally Owned

SERVPRO of Lowell provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Lowell. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 978-454-7577

Commercial Services

There's never a convenient time for fire or Water damage to strike your Lowell commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we are the professional team ready to respond promptly to get your property back to business.

You Know who to Call SERVPRO of Lowell!


Lowell Residents: 5 Different Sources of House Fires and How to Prevent a Fire in Your Home

7/12/2019 (Permalink)

This Home Fire Began inside of a Wall!

Wiring and Outlets

  • Make sure all electrical cords are checked throughout your home for signs of fraying and make sure all frayed wires are replaced.
  • Do not cover cords with item such as rugs or blankets.
  • Be aware of the capacity that your home can handle in its electrical system.
  • Make sure to understand the difference between surge protectors and power strips.  Surge protectors help protect electronic devices.


  • Make sure there is a fire extinguishers readily available and make sure one knows how to use it in case of emergencies.
  • Keeping your stove clean is another way to prevent a house fire. Grease on a stove or in an oven can lead to a fire the next time it is used, if not cleaned properly.  


  • Installing a dryer not properly could lead to a house fire when it is used for the first time.  Make sure to read the instructions thoroughly to prevent a fire from happening though the vent.
  • Make sure your dryer is cleaned regularly
  • After each load of laundry is done make sure the lint is taken out from the previous load.

Other Sources of Heating

  • Space heaters are known for starting house fires when left on too long, or on when nobody is in your home.
  • Make sure your space heater is far enough away from all furniture or anything else that can get too warm and catch on fire.


  • If there in a chimney that is located in your house make sure it is inspected annually. Have a professional clean or repair your chimney as needed.  
  • Make sure to use wood only.

Have Questions? Call Us 24/7 – 978-454-7577

Lowell Community: Flood Safety Tips and Resources > Safety > Flood Safety Tips and Resources

7/12/2019 (Permalink)

Turn Around Don't Drown at Flooded Roads Know What to do Before, During and After a Flood > Safety > Flood Safety Tips and Resources

Flooding is a coast-to-coast threat to some part of the United States and its territories nearly every day of the year. This site is designed to teach you how to stay safe in a flood event. If you know what to do beforeduring, and after a flood you can increase your chances of survival and better protect your property. For instance, it is vital to know what to do if you are driving and hit a flooded road. Here you will find an interactive flood map, information describing the different types of flooding and educational material.  You will also learn how the National Weather Service keeps you aware of potentially dangerous flooding situations through alerts and warnings.

Learn how to better protect yourself and your family by reading our flood survivor stories.  If you, or someone you know, have been a victim of a flood, please share your story so we can prevent others from becoming a victim. When you write, please note that NWS has permission to use your story and, if possible, let us know the town and state you were in and the year the event took place.

Water Damage Do's & Dont's-Lowell,MA

7/12/2019 (Permalink)

No one wants to come home to a flooded basement or to wake up to the sound of a broken pipe spraying water on valuable furniture and household possessions. However, the possibility of water damage occurring in your Seekonk home is very real. Whether it is a pipe burst or a weather-related issue, it is important to arm yourself with some basic knowledge to deal with this type of emergency before it happens.

Here are a few tips to help in the event of water damage in your Massachusetts home:

  • First, ascertain whether it safe to stay in the house.
  • Make sure there are no active electrical devices or outlets immersed in or near the water.
  • Note that wet floors are slippery and “slip and fall” hazards are some of the most prevalent concerns.
  • Keep in mind that wet materials can be VERY heavy.
  • Have your plumber’s phone number ready and available.
  • Contact your SERVPRO Professionals at SERVPRO of Beverly/Cape Ann at 978-927-8665 for complete restoration.

While waiting for your SERVPRO Professional to reach your location, here is what you CAN do:

  • Shut off the water
  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air condition on for maximum drying in the Summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects and other prized possessions to a safe, dry place
  • Gather loose items from floors.

What NOT to do After Flooding:

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.

Call SERVPRO of Lowell for ALL Your Water Damage Restoration-We are the Professionals!


Water Damage Restoration is the Keystone of our Business at SERVPRO of Lowell!

7/12/2019 (Permalink)

Call us the minute you discover your water emergency! We will help you with your insurance company! We know exactly what to do, and how to do it!

We are trained in and know how to use technology to answer the questions you may have regarding your water loss.  This is exactly what we do-call us and put your mind at ease!  We use moisture monitoring equipment to effectively measure and document the drying process to ensure your property is dry!  We handle all kinds of water issues from an overflowing toilet to "the ocean is now in my basement!", to roof leaks to burst water pipes to overflowing washing machines to failed sump pumps.  And, surfaces that range from a concrete basement to entirely finished basement living areas to exotic hardwood flooring  to custom tiles, custom carpet and one of a kind area rugs.  Because water finds it's way everywhere, we also often times end up cleaning out basements. I have been told by many homeowners that having the water issue in their basement sure made easy work of the basement clean out!

 We use moisture monitoring equipment to effectively measure and document the drying process to ensure your property is dry!  We handle all kinds of water issues from an overflowing toilet to "the ocean is now in my basement!", to roof leaks to burst water pipes to overflowing washing machines to failed sump pumps.  And, surfaces that range from a concrete basement to entirely finished basement living areas to exotic hardwood flooring  to custom tiles, custom carpet and one of a kind area rugs.  Because water finds it's way everywhere, we also often times end up cleaning out basements. I have been told by many homeowners that having the water issue in their basement sure made easy work of the basement clean out!

Have Water or Flood Damage?

978-454-7577Have Water or Flood Damage?


7/12/2019 (Permalink)

Open all weekends, holidays to serve you when you need us! OPEN 24/7 to better serve you!

SERVPRO of Lowell is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today: 978-454-7577

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Lowell has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Lowell

SERVPRO of Lowell specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO™s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Call us today, 978-454-7577

Lowell Community: Let Us Help You!

7/12/2019 (Permalink)

SERVPRO of Lowell uses Technology to better serve you!

We see a lot people try to get rid of a sizable water damage themselves to try and save money. But in the end, it may cost you more trying to do it by yourself. 

Let's take a look at what you will need to do to handle a water cleanup yourself.

    • You have to remove all the excess water. You might be able to handle this one if you or a neighbor has a wet vac or a submersive pump. SERVPRO  of Lowell has professional  extraction equipment.
    • So that pump got you out of the jam, make sure it got ALL the water cleaned up. So that means getting out your infrared camera to help to see what is intrusive. Oh you don't have one laying around? SERVPRO of Lowell can help.
    • Now you have to dry the area that had all that water. SERVPRO of Lowell has dehumidifiers, do you?
    • Ok you got it bone dry (took a bit but you got it) but now mold is probably going to give you some problems as secondary damage.  SERVPRO of Lowell can sanitize when cleaned up - it will be a more comforting feeling knowing this was done. 

We really can help you out, please call SERVPRO of Lowell from the start to come handle your water damages 1-978-454-7577.