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Be Prepared For Any Challenges That A Storm Can Bring

11/18/2019 (Permalink)

Lighting Storm Over A House We Handle Any Type Of Storm That Might Happen.

SERVPRO Works Fast to Remove Storm Water to Preserve the Integrity of Your Property

The word flood causes people to think of thunderstorms and bursting levees. Most of the restoration costs come from smaller water sources.


Much of the flood damage that SERVPRO finds within and nearly everywhere else results from failing plumbing and broken appliances. In winter months, poorly insulated pipes can freeze and burst, flooding basements, attics and other areas of the home.

Year-round, lines get blocked and rupture, old plumbing corrodes and fails as do clothing and dishwashers. While all this may seem like a small amount, a burst water pipe can send 160 gallons across a kitchen floor per hour. If this happens when a family is out for the weekend, they can come back to find over 5,700 gallons (36 hours) has flooded their entire home. Typically, this is clean water, which is not the case with intruding ground water from a storm.

To put things right; our response team starts with two tasks: an inspection to determine the extent of the flooding while technicians set up the first pump to begin removing the flood water. A quick check with a tape measure tells us the depth; if it is over two inches, we start a commercial grade pump to drain the water.

As this happens, a team inspector checks the other areas of the house to see how much water is present and if there is ancillary damage such as water in the electrical outlets. It is not a regular occurrence, but it can happen in basements or split-level homes. More common are flooded carpets, walls, ceilings, and floors with possible damage to other structural property. 

Once we finish with the pumps, the next steps are to remove water trapped in the carpets and floors and to dry or replace damaged drywall. We use extractor wands to draw water out of carpets and wood floors without damaging the nape or surface. In most cases, we throw out the carpet pad, as it is too expensive to dry out something that cheaply can be replaced. Once again, if surging water from the exterior transported debris, the contaminated padding must be tossed.

To prevent removing drywall, we try to dry it in place if it is not too soaked. SERVPRO IICRC trained technicians set up dehumidifiers to remove moisture from the air, install exhaust fans to pull damp air out of the affected rooms, and place air movers along the affected panels to force heated, dry air across the surfaces to carefully lower the moisture content. We may also drill small holes into the baseboard area and close to the ceiling joints to increase air flow and the rate of evaporation. This further mitigates the loss.

These are just a few of the actions we take to return your home to its normal, pre-flood state, "Like it never even happened." If you need our help to dry out your home and property, call SERVPRO of Lowell Today at (978)-454-7577. We are here and ready for you.

Make A Fire Escape Plan

11/15/2019 (Permalink)

Example Fire Escape Plan Just a simple plan can keep your family safe until helps arrives.

If a fire breaks out in your home, you have to get out fast—even though you may be plunged into darkness, have trouble breathing and are trying to keep family members calm while fighting your own panic. That’s why it’s important to have a plan in place before a fire starts.

Make a Plan to Get Out

  • Have a plan for young children who cannot get outside by themselves. Decide who will help each child get out safely.
  • Teach everyone to use the back of a hand to check doors for heat before opening and, if the door is hot, to use a different way out. If you need to use an escape ladder, show everyone where you keep it and practice how to use it.
  • Teach children to never hide from firefighters and never go back inside a burning building.
  • Learn two ways out of every room in your home, in case one exit is blocked or dangerous to use.
  • Remember, if there is smoke, you need to get low and stay below the smoke.
  • Choose a meeting place a safe distance from your home. Once you’re out, stay out!

For Fire Restoration Needs Call SERVPRO of Lowell at 978-454-7577

Practice Your Plan

Fires can start anywhere and at any time, so run through the plan at different times of the day or night, and practice different ways out. Do this at least twice a year.

  • Check your smoke alarms: Test your smoke alarms each month with your kids so they know the sound. Make sure there’s a smoke alarm on every level of your home, and one in each bedroom.
  • Know where to go: When the smoke alarm beeps, everyone needs to get out of the house quickly and meet at the safe meeting spot.
  • Do the drill: Have kids head to their bedrooms and wait for the drill to begin. Assign adults to help children under 6. Put one adult in charge of sounding the smoke alarm and running the drill. Next, sound the smoke alarm, start the timer and have everyone hurry to the meeting spot. Once everyone gets to the safe meeting place, stop the timer. Try to have everyone there in less than two minutes. If not, keep practicing.

In a real fire, get to the safe meeting place, then call 911 and keep everyone close until firefighters arrive!

We have the ability to handle any size loss

11/14/2019 (Permalink)

Large Loss Trucks With over 1700 franchises we can be there to handle any size disaster.

With the ability to mobilize local command centers, along with the resources of more than 1,700 Franchises nationwide, no disaster is too big. The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are prequalified and strategically positioned throughout the United States to handle any size disaster. At SERVPRO, the difference is our ability to dispatch trained production professionals and cut costs through the strategic placement and oversight of temporary labor. Get the professionals, call SERVPRO. The SERVPRO Disaster Recovery Team can provide help whether you're dealing with a tornado, hurricane, blizzard or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, we are prepared for the unpredictable.

Storm Damage Happens Quick

11/13/2019 (Permalink)

Truck underwater We will do our best to get to you in any weather

We’re dedicated to responding immediately to water and storm damage emergencies. A fast response lessens the damage, limits further damage, and reduces cost. Storms and floods can strike any hour of the day or night. That's why we at SERVPRO are here to respond to your emergency 24/7. Locally owned and operated, we will immediately take action to help preserve as much of your valuable property as possible and help to avoid further damage and cleanup costs. Within minutes of flooding, water can spread throughout your entire property and quickly saturate floors, walls and furniture upholstery. Wood finishes on furniture can seep into the carpets and other floor coverings, permanently staining them. In addition, any paper or books can begin to swell and warp. Within just one day, the drywall can start to swell and break, metal can begin to tarnish and musty odors will become noticeable. When your property suffers storm or flood damage, you immediately need a highly-trained professional to respond to the disaster. Fast cleanup is essential to minimize the threat of further damage.

WHEN YOUR COMMERCIAL BUILDING HAS A FLOOD

11/11/2019 (Permalink)

Carpet wet in a office from flooding Flooded office space from a lighting strike hitting the roof

Nobody is ever ready for a flood especially at work! Water intrusion may be more severe in commercial buildings than in a residential setting, and the effects more extensive. Many commercial structures have a larger volume water entering the premises through plumbing supply lines, and at a higher water pressure. The quantity of outgoing sewage is greater than a typical residence, as well. Also, commercial buildings tend to be of larger square footage than a home, so entry points for water intrusion through areas like the roof, exterior walls or windows are commensurately greater in number.

Water intrusion in commercial buildings can damage high-value equipment like computers and building services such as HVAC, lighting, elevators and security equipment. Common long-term consequences of water damage; like the growth of toxic mold, may be even more problematic than in a home due to the larger occupancy of a business or commercial enterprise. When a greater number of people with a wider range of sensitivity are exposed to mold and bacteria spores, health impacts may be significantly magnified, perhaps leading to an enforced closure of the facility until the situation is fully remediated.

Typical issues from water intrusion in the commercial environment include:

  • Water from roof leaks penetrating through ceilings. Chronic leakage through the roof may proceed unnoticed for long periods, hidden by suspended ceiling panels or in electrical or HVAC service areas above.
  • Ruptures of water supply lines typically release clean (white) water.  Sewage backups or leaks in drain pipes release toxic (black) water that may be a bio hazard and require evacuation of the premises.
  • Flooding from external sources can result from heavy rains, storms such as hurricanes, rapid snow melt or local overflowing lakes or rivers.
  • Moisture intrusion through the building envelope is typically more subtle. Humid outdoor air may be drawn in through structural cracks and gaps. Over a period, chronic dampness forms in spaces like wall voids, unventilated attics and service areas, spawning hidden mold growth that persists unseen.

For professional remediation of water intrusion in commercial buildings and secondary damage such as mold growth, contact SERVPRO of Lowell at (978)-454-7577

 

Help After A Storm Strikes

11/5/2019 (Permalink)

Rain coming down with Lighting Winter Storms On The Way.

Being prepared for severe weather is just part of living in New England. Part of living in New England is accepting the fact that hurricanes, severe thunderstorms, snow storms and heavy rains may result in water and flood damage.
 
If you are experiencing any kind of water damage from a storm, SERVPRO will help you get your home or business back to normal after the devastating water deluge has occurred. It is important that damage from the water is taken care of immediately to minimize losses to your home or business.
 
When it comes to the type of flooding we experience here in New England, the best option is professional water removal and cleanup for safety and proper restoration. SERVPRO's highly trained technicians are consummate professionals who are IICRC certified and practice the best methods in cleaning and restoration services. One of the most important parts of preparedness is knowing who to call when you have storm damage, Call SERVPRO of Lowell at (978) 454-7577.
 
Flood Damage Restoration and Cleanup Services
Our trained technicians will arrive at your residence or commercial business and assess the flood damage and needs that your structure will require. From water damaged furniture, flooring, walls, and damage as a result of flooding, we do it all.
 
SERVPRO’s Residential and Commercial-Grade Services include:
• Water Removal
• Water and Storm Damage Restoration
• Mold Remediation if necessary
• Cleaning Services
• Building Services including rebuilds and reconstruction with affiliated partners

Our Thoughts On Fires

10/31/2019 (Permalink)

Aftermath of a fire in a house kitchen Residential fire in a Kitchen

Not all fires are started the same way. Some can be caused from a candle burning through the night or a cigarette not being put out all the way. Whatever the cause may be, all fires are messy and leave an unwanted burden on a number of individuals. We know the stress thoroughly but more important than that, we know how to help.

In the photo pictured here is a house that suffered a fire in its kitchen. While the cause remains unknown to us it does not matter to our services. Here at SERVPRO of Lowell we care about restoring your home, business, or property back to its original state. We are here to help you forget the stress of the damage and make you realize it is possible to make the problem look like it "Never even happened". 

How To Clean Your Dryer Vent

10/29/2019 (Permalink)

Dirty Dryer Vent Before and after a Dryer Vent Cleaning.

Three Areas of Your Dryer That Need to Be Cleaned Regularly

Washers and dryers are convenient to have in your home in Lowell MA , but your dryer can also pose a lint fire risk if you do not clean it often enough. Lint is highly combustible, and your clothing sheds a lot of lint during the drying cycle. There are three areas of your dryer that need to be cleaned regularly.

Lint Screen

Every time you dry a load of laundry, you must clean the lint screen. There are three ways you can do this:

  • With your hands
  • With a brush
  • With the hose attachment on your vacuum


Remove all the lint from the screen before putting it back in the machine. Fire damage cleanup specialists also recommend that you vacuum out the area that holds the screen and wash the screen with mild, soapy water to remove residue left by dryer sheets every few weeks.

Dryer Cavity

A lint fire can be started by debris within the dryer itself. Every six months, vacuum out the inside of your dryer. To do this, you must first unplug the dryer. Then remove the back panel with a screwdriver. Using the hose attachment, clean every bit of lint you see out of the dryer’s cavity. This can help you avoid a dryer fire and subsequent fire cleanup.

Exhaust Hose

The exterior part of your dryer’s exhaust is the hose that connects it to the wall and the area that exhausts it to the outside. It is a good idea to make sure these areas are lint-free every six months in order to avoid fire damage to your home. Detach the hose from your dryer and vacuum it out. Use a vent cleaning rod with a brush attachment to clean out your wall. Make sure the exhaust hose is clamped to the wall output and to your dryer before using it again.

Cleaning the lint screen every time you use it is only one part of avoiding a lint fire. If you are uncomfortable doing the deep cleaning yourself, you can hire a professional to perform the service.

If A Toilet Overflows In A Multi Story Business

10/28/2019 (Permalink)

Toilet Overflowing Overflowing Toilet In Lowell Ma

Handling an overflowing toilet is a frustrating situation enough on its own, but the issue can become even more complicated when dealing with a multi-floor building. If the bathroom is located on one of the higher floors, sewer damage can make its way into the ceiling of the lower floor and start to leak. Even if you can’t tell by inspecting the area yourself, a flooded toilet in your business in Lowell MA, can cause substantial problems that require specials steps to remedy.

Always Start by Getting Help

Since it can be difficult to determine the extent of the problem without the proper equipment on hand, it always best to get help from a water restoration company to assess the situation and take the appropriate next steps. It is very important to leave the area and immediately call a sewage company if there is any raw sewage in the water to avoid coming in contact with harmful bacteria.

The Water Damage Cleanup Process

A flooded toilet on the top floor can lead to several types of sewer damage including:

  • Damage to drywall and flooring
  • Soaked insulation or sub floor
  • Exposure to electrical wiring
  • Water damage to cabinets
  • Staining, leaking, and cracking of the ceiling below
  • Mold growth

If no sewage is present, you should immediately stop the source of the overflow by turning off the water supply valve and mop up as much water as possible. After the water restoration company arrives and inspects the area, they will start by using pumps, industrial vacuums, and other drying methods to remove all water from walls, floors, and ceilings. Once all wet materials are removed and the area is dried, the area will be sanitized and disinfected as necessary. Following this step, restoration can begin which may include installing new walls and floors, repairing the sub floor, and painting walls.
Sewer damage caused by an overflowing toilet might cause more damage than you’d imagine. However, a water restoration company can tackle situations that may seem beyond repair.

Staying Safe During A Commercial Fire

10/28/2019 (Permalink)

Building on Fire A business that is on fire.

Being Safe During Commercial Fire


Commercial fire damage is a hazard every business owner faces. Each business owner must be prepared to cope with the possibility of a fire that may cause fire damage. Commercial fire damage can happen as a result of many factors including an electrical fire or utility room fire. During the fire, the business owner may need to deal with a firefighter on their company space. They may also need to cope with a fire truck and a fire hose that may be in use in order to help clear out soot damage and fire damage as well as smoke damage. The fire may have taken place in a single area of the business such as a utility room fire or it may be far more extensive requiring fire restoration efforts that can time to fully fix. It's best to realize that any commercial fire damage from any kind of fire including an electrical fire or utility room fire can take time to fix.

Stay out of the way

In the aftermath of commercial fire damage, there may be lots of things present including a fire hose, firefighter and fire truck. The owner may find it hard to get in during the fire to assess the fire damage, smoke damage and soot damage. A fire sprinkler system may still be on and going, possibly creating even more problems. Fire suppression efforts may be ongoing by the firefighter and a team with a fire truck and a fire hose. It's best to take the time and let the fire suppression efforts continue until the professionals with the fire hose and fire truck are finished.