The SERVPRO Process for Water Damage Restoration

1/6/2022 (Permalink)

When water damage strikes, make the call to SERVPRO of Lowell for A-to-Z cleanup and restoration

Here’s some astonishing math for you—14,000 Americans, on average, will deal with a water damage issue today. That means that by the time you finish reading this paragraph, it will have happened to someone else already.

And while we certainly hope you are never that particular someone, we’re on call 24 hours a day if it ever happens. When you call SERVPRO with a water emergency, here’s what you can anticipate.

Emergency Contact. Right away, we’ll ask some guiding questions to give ourselves a good feel for what’s going on. Then we’ll set up a time in the very near future for an in-person evaluation.

Inspection and Water Damage Assessment. Once we get to your home, we’ll properly assess the causes and effects, shut off any remaining flow, and get to work. We’ll make sure you’re aware of any potential dangers caused by the damage, and we’ll help you identify items that may be damaged beyond restoration.

Water Removal. Three words: big, strong pumps. We’ll let our machinery flex its muscle and remove the potential tons of water that may be overrunning your home. We’ll completely remove all the offending liquid so we can move on to getting your home back in the dry.

Damaged Material Removal. Once removal is underway, we can go about the next step: removing and hauling away items that have been too heavily damaged to be restored, including carpet, furniture and more.

Cleaning, Sanitizing and Deodorization. A watery mess caused by flooding or other incidents leaves staining at the very least, and may also introduce toxins, chemicals or contaminants. We’ll thoroughly clean and disinfect areas of need to ensure your home is safe and sanitized.

Drying. The clock is ticking on mold growth, so once the main water is removed, we’ll get micro and use powerful HEPA vacuums to pull the remaining excess moisture from the air and extract it from dampened surfaces and items.

Monitoring. We’ll have a close watch on the whole process, monitoring for efficiency and function of equipment, and making any changes as needed on the fly.

Repairs and Construction. Once all is dry again, we can get to the work of restoration, making your damaged possessions look like new again, and reconstructing any areas of your home that have been negatively affected by the water damage.

When water damage strikes, make the call to SERVPRO for A-to-Z cleanup and restoration. We’ll make your damaged property look “Like It Never Even Happened.”