What our Customers say...

Fire Damage Testimonials

We had a fire in one of the roof tops depositing smoke/odor throughout ductwork. SERVPRO of Lowell cleaned and deodorized the duct work. One call our problems were swept away.

Jose, Ramon and Elise are assets to your organization.

Thank you,


Maintenance Supervisor

When disaster strikes I call SERVPRO of Lowell Our kitchen ansul system went off covering everything with ansul powder several days before a wedding. SERVPRO of Lowell inspected set up scrubbers, vacuumed, cleaned and saved the day.

The wedding will go on.

Rick B

One of our buildings had a major fire we hired our service provider. They were in over their heads with the restoration. When the tenants in our neighboring building complained about the odor we contacted our adjuster he suggested SERVPRO of Lowell.

Jim assured us they were capable of handling this project.

He was right! His team of 14 cleaned 26 units in 2-1/2 weeks with little to no disruption to the tenants.

Jim and his team exceeded our expectations. SERVPRO of Lowell is now our premier restoration company.

Thank you for your service!



Our smoke alarms sounded in the cafeteria the fire department determined the fire was in the trash chute. Although, the fire was extinguished quickly, the smoke affected 3/4 of the building.

Our carrier suggested SERVPRO of Lowell. We’re glad they did.

SERVPRO set air scrubbers and restored 1/3 of building allowing us to maintain operations and the remaining section of the building was returned to us within the week.

Our hero’s SERVPRO of Lowell!

Luis M

We had a house fire that caused fire soot and water damage in our entire home. We called SERVPRO in the middle of the night and Jim Brown arrived at our house early the next morning and immediately started making it livable again. It's a very stressful to experience a house fire, Jim kept us calm and created clean living space quickly and perfectly! Jim is so experienced in the process he also helped in little ways I could have never imagined. Shout out to his team Monte, Corey and Elias!. Thank you for everything! Highly recommend !

Kudos to Jim Brown for all his assistance and understanding especially his communication.

From what I can tell SERVPRO of Lowell did an excellent job following my fire. When this occurred SERVPRO of Lowell was the only service I was interested in using because of prior experience in 2012 with their work.